Question 1

How do I book/reserve with SLPTB?

Accepted Answer

You can book with SLTPB in 3 easy steps:
Submit an inquiry form.
Schedule a consultation.
Sign the booking agreement and pay your deposit through an invoice to secure your date.

Question 2

What services do you offer?

Accepted Answer

At the moment we currently offer Cotton Candy, Popcorn and Ice Cream or Italian Ice Cart Experiences- each with premium ingredients, elegant styling and a professional attendant. We're always looking for new ways to elevate celebrations, so be sure to check back as we continue expanding our collection of specialty carts and event offerings.

Question 3

How far in advance should I book?

Accepted Answer

We recommend booking at least 2 months in advance. However, we do accept shorter timelines when our calendar allows.

Question 4

Do you travel your local area?

Accepted Answer

Yes — travel is available. A travel fee may apply based on distance and event details.

Question 5

Do you require a deposit?

Accepted Answer

Yes, a $100 non-refundable retainer is required to officially reserve your event date, with the remaining balance due at least 14 days prior to the event.

Question 6

What is your cancellation policy?

Accepted Answer

More than 14 days before your event: The booking deposit is non-refundable. Additional payments may be refunded or applied as a one-time event credit valid for 6 months, subject to availability.14 days or less before your event: All payments are non-refundable due to event preparations already being underway.